Answers to your Questions + Local Resources

Policy and Procedures

Created For High Quality And Consistent Pet Care

Our FAQ provides answers to questions you may have about our dog walking and cat care services. Founded in 2012 by an experienced dog walker, handler, pet sitter, and animal advocate, Philadelphia Pet Care Company understands the diverse needs of pet parents and their fur kids! Our policies are designed specifically to provide consistent, professional care. We structure our services and procedures to retain committed caregivers to give your pet the best care possible.

If you have questions after reading the FAQ, do not hesitate to contact us.  We are happy to discuss your pet’s needs to create the best plan possible.

You can reach us at info@phillypetcareco.com or via phone at 267-289-1564. Our office hours are Monday – Friday, 9 am – 5 pm.


Questions + Answers

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Your Dog's Safety Is Our Priority

Dog Walking Safety Guidelines

The safety of your dog and our walkers is a top priority. We understand that each dog has unique leash handling needs. Our walkers stay alert on every walk to give your dog a happy and safe walk. They are not dog trainers. To ensure we can safely handle your dog on a walk, please read the guidelines below.

Dog Sitting Requirements:
  • Your dog must wear a properly fitted collar or harness, with I.D. tags
  • Dogs must walk without excessive pulling or lunging
  • A 4-6 foot leash is required. PPCC does not use retractable leashes.
  • Dogs must be up to date on all required shots
  • We cannot handle dogs with a history of aggression
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Local Pet Resources

Master trainer and retired canine officer Perry Parks and his staff offer advanced dog training solutions – including service dog training and board and train. They are located a short drive from Philadelphia, at 16 Charles Street in Medford, NJ. 

Classes include Puppy Kindergarten, Puppy club, Obedience, Agility, and Canine Good Citizen. Their training methods are based on positive reinforcement, classical, and operant conditioning techniques, which are safe and gentle.

Blue Pearl’s emergency room accepts emergency referrals or walk-in animal emergencies 24 hours a day, 365 days a year. They are located at 1114 S. Front Street, with street parking available. They can be reached at 267-800-1950.

The Emergency Service operates 24 hours a day, 365 days a year, for dog and cat owners whose pets become ill or require urgent care. They are located at 3900 Spruce Street, with free parking. You can reach them at 215-746-8911.